We no longer observe delay in delivery towards New Zealand. Traffic has been resumed back to normal.
Incident Start Date & Time (GMT) : 09-Dec-2022 21:30 Hrs Incident End Date & Time (GMT) : 10-Dec-2022 18:00Hrs.
Posted Dec 10, 2022 - 18:20 UTC
Update
Dear Customers,
Issue has been escalated to support team & they are constantly working on it.
NOC team will update the future improvements.
Posted Dec 10, 2022 - 10:38 UTC
Update
Dear Customers,
Issue has been escalated to support team & they are constantly working on it.
NOC team will update the future improvements.
Posted Dec 10, 2022 - 05:24 UTC
Update
Dear Customers,
Issue has been escalated to support team & they are constantly working on it.
NOC team will update the future improvements.
Posted Dec 10, 2022 - 02:40 UTC
Investigating
Ticket Number :: NA Services:: DI SMS 365
Description :: • Sinch DI Monitoring NOC is currently observing delay in delivery of traffic towards multiple operators in New Zealand. • Our customers may observe potential delay in delivery of traffic bound towards the same. • Support team is currently working on high priority to resolve this issue. • Sinch DI Monitoring NOC will continue to follow-up and update you on the progress made.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: Not impacted Report Manager: Not impacted
Incident Start Date & Time (GMT) : 09-Dec-2022 21:30 Hrs.