Sinch Incident - DI SMS 365 | Enterprise Messaging | Delay in delivery of MT, MO & DR from American Samoa Telecommunications Authority(ASTCA) in American Samoa - 4th December 2021

Incident Report for Sinch

Resolved

Sinch DI Monitoring NOC is currently observing no issues in delivery towards American Samoa Telecommunications Authority(ASTCA) in American Samoa. This incident has been resolved.

Incident Start Date & Time (GMT) : 4th December 2021 23:30
Incident End Date & Time (GMT) : 5th December 2021 02:00
Posted Dec 05, 2021 - 02:33 UTC

Investigating

Ticket Number :: NA
Services:: DI SMS 365

Description ::
Sinch DI Monitoring NOC is currently observing delay in delivery towards American Samoa Telecommunications Authority(ASTCA) in American Samoa.
• Some of our customers may observe potential delay in delivery of MT, MO and DLR traffic towards American Samoa Telecommunications Authority(ASTCA) in American Samoa.
• Support team is currently working on high priority to resolve this issue.
• Monitoring NOC will continue to follow-up and update you on the progress made.

Impact ::
Mobile Terminating (MT) Traffic: Potential delay in delivery
Mobile Originated (MO) Traffic: Potential delay in delivery
DR Notification : Potential delay in delivery
Message Manager: : No impact
Extranet : No impact

Incident Start Date & Time (GMT) : 4th December 2021 23:30

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com
Posted Dec 05, 2021 - 00:02 UTC