Delivery Issue Brazil - Claro

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-08-26 10:24 UTC
Incident End Time: 2025-08-26 11:16 UTC
Posted Aug 26, 2025 - 12:32 UTC

Investigating

We are currently observing delivery issues in Brazil - Claro.

Incident Start Time: 2025-08-26 10:24 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Aug 26, 2025 - 10:59 UTC
This incident affected: External Connectivity (SMS - LATAM).