Delivery Issue US - Verizon Wireless

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-07-11 14:53 UTC
Incident End Time: 2024-07-11 15:27 UTC
Posted Jul 11, 2024 - 18:16 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 11, 2024 - 15:50 UTC

Investigating

We are currently observing delivery issues towards Verizon Wireless network in US.

Incident Start Time: 2024-07-11 14:53 UTC
Impact: Clients may experience Delayed MO's/Missing delivery receipts/Late delivery receipts.

We will update as soon as we have more information.
Posted Jul 11, 2024 - 15:19 UTC
This incident affected: Sinch DI Services (SMS 365 Operator US).