Delivery issues in Colombia - Claro

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-09-28 03:47 UTC
Incident End Time: 2025-09-28 04:41 UTC
Posted Sep 28, 2025 - 06:47 UTC

Investigating

We are currently observing delivery issues to Claro Colombia.

Incident Start Time: 2025-09-28 03:47 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Sep 28, 2025 - 04:16 UTC
This incident affected: External Connectivity (SMS - LATAM).