We are writing to inform you that queues are still present and reducing gradually. We are actively monitoring the status and will update on further progress.
We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to operatorservices.noc@sinch.com
Posted Apr 01, 2023 - 09:27 UTC
Update
Dear Client,
We are writing to inform you that queues are still present and reducing gradually. We are actively monitoring the status and will update on further progress.
We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to operatorservices.noc@sinch.com
Posted Apr 01, 2023 - 02:44 UTC
Update
Dear Client,
We are writing to inform you that queues are still present and reducing gradually. We are actively monitoring the status and will update on further progress.
We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to operatorservices.noc@sinch.com
Posted Apr 01, 2023 - 00:39 UTC
Monitoring
Dear Client,
We are writing to inform you that queues are still present and reducing gradually. We are actively monitoring the status and will update on further progress.
We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to operatorservices.noc@sinch.com
Posted Mar 31, 2023 - 22:02 UTC
Investigating
Ticket Number :: MNOC-46975 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. This would potentially cause delay in delivery for Multimedia messages.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 31 March 2023 15:15 GMT