Start Date and Time: 21-Nov-2024 - 07:00 UTC End Date and Time : 21-Nov-2024 - 08:00 UTC
Description:
We will be performing a maintenance activity to upgrade the SFTP server in our FR1 data center accessed via the FQDN and IP given below.
• eu5.ftp.sdi.sinch.com (178.248.228.142)
Impact: SFTP services hosted out of our FR1 data center will be impacted during this period and customers are advised not to use them during this period.
Action required: After the upgrade, when the user logs in for the first time, the user will be prompted to verify the identity of the server to which they are connecting. Please contact your Account Manager for any assistance that you may need during this activity.
If you experience any issues during this maintenance, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select 'support' from the menu, option 2 for Digital Interconnect and then option 1) and reference this. If you have any questions or concerns, please contact your Account Manager.
Posted Nov 13, 2024 - 13:44 UTC
This scheduled maintenance affects: Sinch DI Services (SMS 365 Operator RoW, SMS 365 Operator US, International SMS 365).