Delivery Issue Ukraine - PEOPLEnet

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-11-13 13:32 UTC
Incident End Time: 2025-11-17 13:55 UTC

Posted Nov 17, 2025 - 19:10 UTC

Update

We are continuing to investigate this issue.

Posted Nov 16, 2025 - 17:03 UTC

Update

We are continuing to investigate this issue.

Posted Nov 16, 2025 - 08:13 UTC

Update

We are continuing to investigate this issue.

Posted Nov 16, 2025 - 03:01 UTC

Update

We are continuing to investigate this issue.

Posted Nov 16, 2025 - 00:02 UTC

Investigating

We are currently observing delivery issues in Ukraine - PEOPLEnet

Incident Start Time: 2025-11-13 13:32 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Nov 15, 2025 - 22:37 UTC

This incident affected: External Connectivity (SMS - EMEA).