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The scheduled work is not expected to impact your service. This is being sent as a courtesy notice in the event that you experience issues that extend beyond the maintenance window.\n\nWe appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled we will advise you accordingly. 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Message manager 6.2.1B release, OS patches/updates","status":"scheduled","created_at":"2026-10-29T17:38:25.786Z","updated_at":"2026-10-29T17:38:25.890Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/gz0xdkbnzw29","scheduled_for":"2026-11-14T18:00:00.000Z","scheduled_until":"2026-11-14T22:00:00.000Z","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-10-29T17:38:25.776Z","reminder_intervals":null,"id":"xlnqb9r8kzks","page_id":"zmjhsbqtpgpb","incident_updates":[{"status":"scheduled","body":"Dear Client, \n\nA planned maintenance activity is scheduled for Message Manager.\n\nCustomers are advised not to schedule any campaigns during this maintenance window.\n\nMaintenance Start Time: 2026-11-14 18:00 UTC \nMaintenance End Time: 2026-11-14 22:00 UTC \n\nImpact: The Message Manager UI will be unavailable during the application upgrade.\n\nIf you experience any issues during this maintenance window, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470-300-8394 (select \"Support\" from the menu, option 2 for Digital Interconnect, then option 1).\n\nPlease reference this maintenance notification when contacting support.\n\nIf you have any questions or concerns, please contact your Account Manager.","created_at":"2026-10-29T17:38:25.886Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-29T17:38:25.886Z","display_at":"2026-10-29T17:38:25.886Z","deliver_notifications":true,"tweet_id":null,"id":"r10wxn8hsy1h","incident_id":"xlnqb9r8kzks","custom_tweet":null,"affected_components":[{"code":"kvbhzbrgcwpg","name":"Sinch DI Services - Message Manager","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Message Manager","created_at":"2025-09-16T09:43:36.148Z","updated_at":"2026-10-03T22:00:08.572Z","position":3,"description":null,"showcase":false,"start_date":"2025-09-16T00:00:00.000Z","id":"kvbhzbrgcwpg","page_id":"zmjhsbqtpgpb","group_id":"q3n35scgsy4y"}]},{"name":"DI SMS 365 (iSMS) | Operator Services | Application, Database and System Maintenance || PCR Number #PCRSDI-12379","status":"scheduled","created_at":"2026-10-09T18:54:42.538Z","updated_at":"2026-10-21T15:40:45.395Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/f4r7slv2vl4n","scheduled_for":"2026-11-17T05:00:00.000Z","scheduled_until":"2026-11-17T13:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-10-09T18:54:42.653Z","reminder_intervals":null,"id":"m95mn979vg1z","page_id":"zmjhsbqtpgpb","incident_updates":[{"status":"scheduled","body":"We will be undergoing scheduled maintenance during this time.","created_at":"2026-10-21T15:40:45.392Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-21T15:40:45.392Z","display_at":"2026-10-21T15:40:45.392Z","deliver_notifications":true,"tweet_id":null,"id":"rr39zz3nsg58","incident_id":"m95mn979vg1z","custom_tweet":null,"affected_components":[{"code":"7v56dty29y5y","name":"Sinch DI Services - International SMS 365","old_status":"operational","new_status":"operational"}]},{"status":"scheduled","body":"Services :: DI SMS 365 (iSMS) \nPCR Number :: PCRSDI-12379\n \nStart Date and Time (GMT):: 17th November 2026 05:00 Hrs. \nEnd Date and Time (GMT):: 17th November 2026 13:00 Hrs. \n \nImpact \nMobile Terminating (MT) Traffic : Potential latency \nMobile Originated (MO) Traffic : Potential latency \nDR Notification : No Impact \nReport Manager Access : No Impact \nReport Manager Statistics : No Impact \n \nDescription: \nDigital Interconnect has scheduled a planned maintenance to carry out activities on the internal application and systems.  Report Manager may experience several slowdowns up to 1 minute and delayed up to 1 minute data in reports. \n \nIf you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.","created_at":"2026-10-09T18:54:42.653Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-21T15:37:50.895Z","display_at":"2026-10-09T18:54:42.653Z","deliver_notifications":true,"tweet_id":null,"id":"hbcc2y4fxmd7","incident_id":"m95mn979vg1z","custom_tweet":null,"affected_components":[{"code":"39xy7pc36wcp","name":"Sinch DI Services - SMS 365 Operator RoW","old_status":"operational","new_status":"operational"},{"code":"8tjh4l4l6qh4","name":"Sinch DI Services - SMS 365 Operator US","old_status":"operational","new_status":"operational"},{"code":"7v56dty29y5y","name":"Sinch DI Services - International SMS 365","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"International SMS 365","created_at":"2021-03-09T07:52:55.907Z","updated_at":"2026-11-10T11:00:10.181Z","position":7,"description":null,"showcase":false,"start_date":"2021-03-09T00:00:00.000Z","id":"7v56dty29y5y","page_id":"zmjhsbqtpgpb","group_id":"q3n35scgsy4y"}]},{"name":"Sinch Maintenance - SSL Certificate 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for any inconvenience experienced during this maintenance period. \n\nIf for any reason the maintenance is extended or cancelled we will advise you accordingly.\n\nDownload the certificate files for all the above mentioned certificates here: https://clxgroup.sharepoint.com/:f:/s/CLX_Support_Anonymous_link/IgBHPI0ITMohSZ-RZi_avnfgAYszcmL0lkcFEM4KhYTrips","created_at":"2026-10-28T17:25:35.120Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-30T13:27:57.868Z","display_at":"2026-10-28T17:25:35.120Z","deliver_notifications":true,"tweet_id":null,"id":"0qwt9h4gv0tx","incident_id":"pxmgngl3k0wl","custom_tweet":null,"affected_components":[{"code":"sdh1w6d81jsh","name":"Dashboard.sinch.com - Payment","old_status":"operational","new_status":"operational"},{"code":"54slb04x4zd2","name":"Dashboard.sinch.com - SMS Administration","old_status":"operational","new_status":"operational"},{"code":"mkqjgzs0z3jz","name":"Dashboard.sinch.com - Numbers Administration","old_status":"operational","new_status":"operational"},{"code":"npb1r85c7bs6","name":"Dashboard.sinch.com - Analytics","old_status":"operational","new_status":"operational"},{"code":"yhn6j7xzcgc9","name":"Dashboard.sinch.com - Customer Support","old_status":"operational","new_status":"operational"},{"code":"163hwz39q9w6","name":"Dashboard.sinch.com - 2FA","old_status":"operational","new_status":"operational"},{"code":"z7yjb2ckzj0d","name":"Dashboard.sinch.com - US Campaigns","old_status":"operational","new_status":"operational"},{"code":"2xnq1hybfgdr","name":"Dashboard.sinch.com - Login/Sign up","old_status":"operational","new_status":"operational"},{"code":"6w1nttm3my1t","name":"Migrated APIs - Redhot XML (mBlox)","old_status":"operational","new_status":"operational"},{"code":"ml6fpjxs1fd4","name":"Migrated APIs - E3 (Dialogue)","old_status":"operational","new_status":"operational"},{"code":"nv1q7rp3kdtq","name":"Migrated APIs - SMS (Legacy Sinch)","old_status":"operational","new_status":"operational"},{"code":"8b2jb89ygj7d","name":"Migrated APIs - HTTP API (TWW)","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Payment","created_at":"2016-11-30T14:32:17.361Z","updated_at":"2026-10-26T15:21:18.841Z","position":1,"description":null,"showcase":false,"start_date":null,"id":"sdh1w6d81jsh","page_id":"zmjhsbqtpgpb","group_id":"lzjb9c4khtgm"},{"status":"operational","name":"SMS Administration","created_at":"2016-11-30T14:33:10.740Z","updated_at":"2026-10-26T14:15:49.682Z","position":2,"description":null,"showcase":false,"start_date":null,"id":"54slb04x4zd2","page_id":"zmjhsbqtpgpb","group_id":"lzjb9c4khtgm"},{"status":"operational","name":"Numbers 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support@sinch.com","showcase":false,"start_date":"2020-11-23T00:00:00.000Z","id":"yhn6j7xzcgc9","page_id":"zmjhsbqtpgpb","group_id":"lzjb9c4khtgm"},{"status":"operational","name":"E3 (Dialogue)","created_at":"2019-10-09T13:56:10.699Z","updated_at":"2026-06-11T10:00:07.330Z","position":6,"description":null,"showcase":false,"start_date":null,"id":"ml6fpjxs1fd4","page_id":"zmjhsbqtpgpb","group_id":"wt7115q1m18m"},{"status":"operational","name":"2FA","created_at":"2021-03-14T09:30:10.118Z","updated_at":"2026-10-26T14:15:49.875Z","position":6,"description":null,"showcase":false,"start_date":"2021-03-14T00:00:00.000Z","id":"163hwz39q9w6","page_id":"zmjhsbqtpgpb","group_id":"lzjb9c4khtgm"},{"status":"operational","name":"SMS (Legacy Sinch)","created_at":"2016-11-30T14:31:29.662Z","updated_at":"2026-11-05T11:00:09.615Z","position":7,"description":null,"showcase":false,"start_date":null,"id":"nv1q7rp3kdtq","page_id":"zmjhsbqtpgpb","group_id":"wt7115q1m18m"},{"status":"operational","name":"US Campaigns","created_at":"2022-02-09T07:05:38.532Z","updated_at":"2026-10-26T14:15:49.900Z","position":7,"description":"https://dashboard.sinch.com/sms/us-campaigns","showcase":false,"start_date":"2022-02-09T00:00:00.000Z","id":"z7yjb2ckzj0d","page_id":"zmjhsbqtpgpb","group_id":"lzjb9c4khtgm"},{"status":"operational","name":"Login/Sign up","created_at":"2022-02-17T13:06:29.772Z","updated_at":"2026-11-09T20:39:06.860Z","position":8,"description":null,"showcase":false,"start_date":"2022-02-17T00:00:00.000Z","id":"2xnq1hybfgdr","page_id":"zmjhsbqtpgpb","group_id":"lzjb9c4khtgm"},{"status":"operational","name":"HTTP API (TWW)","created_at":"2023-09-11T12:46:26.784Z","updated_at":"2026-06-11T10:00:07.385Z","position":8,"description":null,"showcase":false,"start_date":"2023-09-11T00:00:00.000Z","id":"8b2jb89ygj7d","page_id":"zmjhsbqtpgpb","group_id":"wt7115q1m18m"}]},{"name":"DI SMS 365 (iSMS) | Operator Services | Application, Database and System Maintenance || PCR Number # PCRSDI-12380","status":"scheduled","created_at":"2026-10-09T18:56:38.345Z","updated_at":"2026-10-21T15:40:23.190Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/w1ys7w9jhj1l","scheduled_for":"2026-11-18T05:00:00.000Z","scheduled_until":"2026-11-18T13:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-10-09T18:56:38.465Z","reminder_intervals":null,"id":"6ddp6jmm9l81","page_id":"zmjhsbqtpgpb","incident_updates":[{"status":"scheduled","body":"We will be undergoing scheduled maintenance during this time.","created_at":"2026-10-21T15:40:23.187Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-21T15:40:23.187Z","display_at":"2026-10-21T15:40:23.187Z","deliver_notifications":true,"tweet_id":null,"id":"mg3t6lyrny1t","incident_id":"6ddp6jmm9l81","custom_tweet":null,"affected_components":[{"code":"7v56dty29y5y","name":"Sinch DI Services - International SMS 365","old_status":"operational","new_status":"operational"}]},{"status":"scheduled","body":"Services :: DI SMS 365 (iSMS) \nPCR Number :: PCRSDI-12380\n \nStart Date and Time (GMT):: 18th November 2026 05:00 Hrs. \nEnd Date and Time (GMT):: 18th November 2026 13:00 Hrs. \n \nImpact \nMobile Terminating (MT) Traffic : Potential latency \nMobile Originated (MO) Traffic : Potential latency \nDR Notification : No Impact \nReport Manager Access : No Impact \nReport Manager Statistics : No Impact \n \nDescription: \nDigital Interconnect has scheduled a planned maintenance to carry out activities on the internal application and systems.  Report Manager may experience several slowdowns up to 1 minute and delayed up to 1 minute data in reports. \n \nIf you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.","created_at":"2026-10-09T18:56:38.465Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-21T15:39:59.453Z","display_at":"2026-11-18T05:00:38.465Z","deliver_notifications":true,"tweet_id":null,"id":"42n83ymj6t2r","incident_id":"6ddp6jmm9l81","custom_tweet":null,"affected_components":[{"code":"39xy7pc36wcp","name":"Sinch DI Services - SMS 365 Operator RoW","old_status":"operational","new_status":"operational"},{"code":"8tjh4l4l6qh4","name":"Sinch DI Services - SMS 365 Operator US","old_status":"operational","new_status":"operational"},{"code":"7v56dty29y5y","name":"Sinch DI Services - International SMS 365","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"International SMS 365","created_at":"2021-03-09T07:52:55.907Z","updated_at":"2026-11-10T11:00:10.181Z","position":7,"description":null,"showcase":false,"start_date":"2021-03-09T00:00:00.000Z","id":"7v56dty29y5y","page_id":"zmjhsbqtpgpb","group_id":"q3n35scgsy4y"}]},{"name":"External Maintenance - Toll-Free Number Provider","status":"scheduled","created_at":"2026-10-21T04:07:55.649Z","updated_at":"2026-10-21T04:07:55.921Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/gdl6f5c4g253","scheduled_for":"2026-11-19T04:00:00.000Z","scheduled_until":"2026-11-19T08:00:00.000Z","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-10-21T04:07:55.633Z","reminder_intervals":null,"id":"0fc3bdpszx9m","page_id":"zmjhsbqtpgpb","incident_updates":[{"status":"scheduled","body":"Our Toll-Free number provider has scheduled a maintenance.\n\nImpact SMS: Clients may experience delayed or failed Toll Free MT/MO traffic towards the United States and Canada.\nImpact MMS: Clients may experience delayed or failed Toll Free MT/MO traffic towards the United States.\n\nMaintenance start time: 2026-11-19 04:00 UTC\nMaintenance end time: 2026-11-19 08:00 UTC","created_at":"2026-10-21T04:07:55.916Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-21T04:07:55.916Z","display_at":"2026-10-21T04:07:55.916Z","deliver_notifications":true,"tweet_id":null,"id":"9j75mfshg1ty","incident_id":"0fc3bdpszx9m","custom_tweet":null,"affected_components":[{"code":"6kpv4jrgxd41","name":"External Connectivity - SMS - CA - Toll Free","old_status":"operational","new_status":"operational"},{"code":"f1zb23x8k2xr","name":"External Connectivity - SMS - US - Toll Free","old_status":"operational","new_status":"operational"},{"code":"cml2fmrrkx8g","name":"External Connectivity - MMS - US - Toll Free","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"SMS - CA - Toll Free","created_at":"2019-10-29T14:46:58.927Z","updated_at":"2026-11-12T08:01:07.646Z","position":6,"description":"Delivery to/from Canada using Toll Free numbers","showcase":false,"start_date":null,"id":"6kpv4jrgxd41","page_id":"zmjhsbqtpgpb","group_id":"9xrd8zscf8tw"},{"status":"operational","name":"SMS - US - Toll Free","created_at":"2019-10-29T14:47:20.999Z","updated_at":"2026-11-12T08:01:08.141Z","position":9,"description":"Delivery to/from United States using Toll Free numbers","showcase":false,"start_date":null,"id":"f1zb23x8k2xr","page_id":"zmjhsbqtpgpb","group_id":"9xrd8zscf8tw"},{"status":"operational","name":"MMS - US - Toll Free","created_at":"2019-12-10T08:13:21.817Z","updated_at":"2026-11-12T08:01:09.136Z","position":12,"description":"MMS Delivery to United States using Toll Free numbers","showcase":false,"start_date":null,"id":"cml2fmrrkx8g","page_id":"zmjhsbqtpgpb","group_id":"9xrd8zscf8tw"}]},{"name":"External Maintenance - US and Canada","status":"scheduled","created_at":"2026-10-01T03:17:00.100Z","updated_at":"2026-10-01T03:17:00.202Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/h3wd8bg54y2q","scheduled_for":"2026-11-19T05:00:00.000Z","scheduled_until":"2026-11-19T11:00:00.000Z","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-10-01T03:17:00.089Z","reminder_intervals":null,"id":"scx4g61dbtnx","page_id":"zmjhsbqtpgpb","incident_updates":[{"status":"scheduled","body":"An external supplier has scheduled a maintenance.\n\nImpact SMS: Clients may experience delayed or failed 10DLC MT/MO traffic towards the United States and Canada.\nImpact MMS: Clients may experience delayed or failed 10DLC MT/MO traffic towards the United States.\n\nMaintenance Start Time: 2026-11-19 05:00 UTC\nMaintenance End Time: 2026-11-19 11:00 UTC","created_at":"2026-10-01T03:17:00.199Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-01T03:17:00.199Z","display_at":"2026-10-01T03:17:00.199Z","deliver_notifications":true,"tweet_id":null,"id":"rvy1cy30kzg6","incident_id":"scx4g61dbtnx","custom_tweet":null,"affected_components":[{"code":"r8n2z1q84r4t","name":"External Connectivity - SMS - US - 10DLC","old_status":"operational","new_status":"operational"},{"code":"p9b6jztq1n6l","name":"External Connectivity - MMS - US - 10DLC","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"under_maintenance","name":"SMS - US - 10DLC","created_at":"2021-03-05T14:07:49.027Z","updated_at":"2026-11-12T04:01:07.448Z","position":10,"description":"Delivery to/from United States using 10DLC numbers","showcase":false,"start_date":"2021-03-05T00:00:00.000Z","id":"r8n2z1q84r4t","page_id":"zmjhsbqtpgpb","group_id":"9xrd8zscf8tw"},{"status":"under_maintenance","name":"MMS - US - 10DLC","created_at":"2021-03-05T14:35:38.792Z","updated_at":"2026-11-12T04:01:07.702Z","position":13,"description":"MMS Delivery to United States using 10DLC numbers","showcase":false,"start_date":"2021-03-05T00:00:00.000Z","id":"p9b6jztq1n6l","page_id":"zmjhsbqtpgpb","group_id":"9xrd8zscf8tw"}]},{"name":"External Maintenance - Toll-Free Number Provider","status":"scheduled","created_at":"2026-10-21T04:07:49.517Z","updated_at":"2026-10-21T04:07:49.626Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/mwn7xxlrs5j5","scheduled_for":"2026-11-24T04:00:00.000Z","scheduled_until":"2026-11-24T08:00:00.000Z","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-10-21T04:07:49.503Z","reminder_intervals":null,"id":"pcn0s30mw1fh","page_id":"zmjhsbqtpgpb","incident_updates":[{"status":"scheduled","body":"Our Toll-Free number provider has scheduled a maintenance.\n\nImpact SMS: Clients may experience delayed or failed Toll Free MT/MO traffic towards the United States and Canada.\nImpact MMS: Clients may experience delayed or failed Toll Free MT/MO traffic towards the United States.\n\nMaintenance start time: 2026-11-24 04:00 UTC\nMaintenance end time: 2026-11-24 08:00 UTC","created_at":"2026-10-21T04:07:49.623Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-21T04:07:49.623Z","display_at":"2026-10-21T04:07:49.623Z","deliver_notifications":true,"tweet_id":null,"id":"pxrh788bnmw4","incident_id":"pcn0s30mw1fh","custom_tweet":null,"affected_components":[{"code":"6kpv4jrgxd41","name":"External Connectivity - SMS - CA - Toll Free","old_status":"operational","new_status":"operational"},{"code":"f1zb23x8k2xr","name":"External Connectivity - SMS - US - Toll Free","old_status":"operational","new_status":"operational"},{"code":"cml2fmrrkx8g","name":"External Connectivity - MMS - US - Toll Free","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"SMS - CA - Toll Free","created_at":"2019-10-29T14:46:58.927Z","updated_at":"2026-11-12T08:01:07.646Z","position":6,"description":"Delivery to/from Canada using Toll Free numbers","showcase":false,"start_date":null,"id":"6kpv4jrgxd41","page_id":"zmjhsbqtpgpb","group_id":"9xrd8zscf8tw"},{"status":"operational","name":"SMS - US - Toll Free","created_at":"2019-10-29T14:47:20.999Z","updated_at":"2026-11-12T08:01:08.141Z","position":9,"description":"Delivery to/from United States using Toll Free numbers","showcase":false,"start_date":null,"id":"f1zb23x8k2xr","page_id":"zmjhsbqtpgpb","group_id":"9xrd8zscf8tw"},{"status":"operational","name":"MMS - US - Toll Free","created_at":"2019-12-10T08:13:21.817Z","updated_at":"2026-11-12T08:01:09.136Z","position":12,"description":"MMS Delivery to United States using Toll Free numbers","showcase":false,"start_date":null,"id":"cml2fmrrkx8g","page_id":"zmjhsbqtpgpb","group_id":"9xrd8zscf8tw"}]},{"name":"Service Announcement \u0026 Maintenance: New SMSC Site \u0026 Whitelisting Requirements - US Region","status":"scheduled","created_at":"2026-07-10T08:37:56.404Z","updated_at":"2026-10-09T23:30:24.950Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/pybt2k9s49z9","scheduled_for":"2026-12-01T07:00:00.000Z","scheduled_until":"2026-12-01T08:00:00.000Z","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-07-10T08:37:56.387Z","reminder_intervals":null,"id":"kfj4nbjzxrqk","page_id":"zmjhsbqtpgpb","incident_updates":[{"status":"scheduled","body":"We are writing to inform you that the concerned maintenance activity has been postponed to the below mentioned timeframe.\n\nType: Service Announcement \u0026 Maintenance\n\nPrevious Start Time: 2026-10-15 07:00 UTC \nPrevious End Time: 2026-10-15 08:00 UTC\n\nNew Start Time: 2026-12-01 07:00 UTC \nNew End Time: 2026-12-01 08:00 UTC\n\nAs part of our commitment to platform reliability, security, and scalability, Sinch is adding a brand-new, high-efficiency site to our core SMSC billing and messaging routing engine product. This site expansion introduces a next-generation, high-performance architecture to significantly increase our regional capacity, improve overall platform stability, and ensure robust message processing.\n\nNew Regional Connection Endpoints that are planned to go live 2026-10-15 during the aforementioned time window.\n\nUS SMPP: us6.smpp.api.sinch.com: \nUS HTTP SMS: us6.httpsms.api.sinch.com\nUS Lookup API: us6.httplookup.api.sinch.com\n\nAction Required: Firewall Whitelisting\n\nTo ensure uninterrupted message delivery as we scale our traffic to include this new site we request that you update your firewall settings.\n\nAffected API Endpoint:\n(This change only affects customers connecting to either of the following US endpoints)\n\nUS SMPP: us1.smpp.api.sinch.com and/or us7.smpp.api.sinch.com\nUS HTTP SMS: us1.httpsms.api.sinch.com and/or us7.httpsms.api.sinch.com\nUS Lookup API: us1.httplookup.api.sinch.com and/or us7.httplookup.api.sinch.com\n\nIP Addresses to Whitelist\nPlease coordinate with your network security team to whitelist these target IP addresses:\n\n35.95.194.74\n44.239.11.143\n52.32.122.205\n\nIf for any reason the maintenance is extended, cancelled, or postponed, we will advise you accordingly.\n\nPlease contact support@sinch.com should you require further information or assistance.","created_at":"2026-10-09T23:30:09.458Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-09T23:30:09.458Z","display_at":"2026-10-09T23:30:09.458Z","deliver_notifications":true,"tweet_id":null,"id":"n31v7by4jqrc","incident_id":"kfj4nbjzxrqk","custom_tweet":null,"affected_components":[{"code":"1wpqdn8jgpqc","name":"Messaging APIs - SMPP - US","old_status":"operational","new_status":"operational"},{"code":"7k0wpsf4tlvz","name":"Messaging APIs - HTTP - US","old_status":"operational","new_status":"operational"},{"code":"685p4ctn8kcc","name":"Lookup API Endpoints - ENUM US","old_status":"operational","new_status":"operational"},{"code":"g4872vlkwhf7","name":"Lookup API Endpoints - HTTP US","old_status":"operational","new_status":"operational"}]},{"status":"scheduled","body":"We are writing to inform you that the concerned maintenance activity has been postponed to the below mentioned timeframe.\n\nType: Service Announcement \u0026 Maintenance\n\nPrevious Start Time: 2026-10-01 07:00 UTC \nPrevious End Time: 2026-10-01 08:00 UTC\n\nNew Start Time: 2026-10-15 07:00 UTC \nNew End Time: 2026-10-15 08:00 UTC\n\nAs part of our commitment to platform reliability, security, and scalability, Sinch is adding a brand-new, high-efficiency site to our core SMSC billing and messaging routing engine product. This site expansion introduces a next-generation, high-performance architecture to significantly increase our regional capacity, improve overall platform stability, and ensure robust message processing.\n\nNew Regional Connection Endpoints that are planned to go live 2026-10-15 during the aforementioned time window.\n\nUS SMPP: us6.smpp.api.sinch.com: \nUS HTTP SMS: us6.httpsms.api.sinch.com\nUS Lookup API: us6.httplookup.api.sinch.com\n\nAction Required: Firewall Whitelisting\n\nTo ensure uninterrupted message delivery as we scale our traffic to include this new site we request that you update your firewall settings.\n\nAffected API Endpoint:\n(This change only affects customers connecting to either of the following US endpoints)\n\nUS SMPP: us1.smpp.api.sinch.com and/or us7.smpp.api.sinch.com\nUS HTTP SMS: us1.httpsms.api.sinch.com and/or us7.httpsms.api.sinch.com\nUS Lookup API: us1.httplookup.api.sinch.com and/or us7.httplookup.api.sinch.com\n\nIP Addresses to Whitelist\nPlease coordinate with your network security team to whitelist these target IP addresses:\n\n35.95.194.74\n44.239.11.143\n52.32.122.205\n\nIf for any reason the maintenance is extended, cancelled, or postponed, we will advise you accordingly.\n\nPlease contact support@sinch.com should you require further information or assistance.","created_at":"2026-09-24T17:58:13.724Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-24T17:58:13.724Z","display_at":"2026-09-24T17:58:13.724Z","deliver_notifications":true,"tweet_id":null,"id":"b9fscdkvbdfs","incident_id":"kfj4nbjzxrqk","custom_tweet":null,"affected_components":[{"code":"1wpqdn8jgpqc","name":"Messaging APIs - SMPP - US","old_status":"operational","new_status":"operational"},{"code":"7k0wpsf4tlvz","name":"Messaging APIs - HTTP - US","old_status":"operational","new_status":"operational"},{"code":"685p4ctn8kcc","name":"Lookup API Endpoints - ENUM US","old_status":"operational","new_status":"operational"},{"code":"g4872vlkwhf7","name":"Lookup API Endpoints - HTTP US","old_status":"operational","new_status":"operational"}]},{"status":"scheduled","body":"As part of our commitment to platform reliability, security, and scalability, Sinch is adding a brand-new, high-efficiency site to our core SMSC billing and messaging routing engine product. This site expansion introduces a next-generation, high-performance architecture to significantly increase our regional capacity, improve overall platform stability, and ensure robust message processing.\n\nNew Regional Connection Endpoints that are planned to go live 2026-10-01 during the target window:\n\nUS SMPP: us6.smpp.api.sinch.com: \nUS HTTP SMS: us6.httpsms.api.sinch.com\nUS Lookup API: us6.httplookup.api.sinch.com\n\nType: Service Announcement \u0026 Maintenance\nMaintenance start time: 2026-10-01 07:00 UTC \nMaintenance end time: 2026-10-01 08:00 UTC\n\nAction Required: Firewall Whitelisting\n\nTo ensure uninterrupted message delivery as we scale our traffic to include this new site we request that you update your firewall settings.\n\nAffected API Endpoint:\n(This change only affects customers connecting to either of the following US endpoints)\n\nUS SMPP: us1.smpp.api.sinch.com and/or us7.smpp.api.sinch.com\nUS HTTP SMS: us1.httpsms.api.sinch.com and/or us7.httpsms.api.sinch.com\nUS Lookup API: us1.httplookup.api.sinch.com and/or us7.httplookup.api.sinch.com\n\nIP Addresses to Whitelist\nPlease coordinate with your network security team to whitelist these target IP addresses:\n\n35.95.194.74\n44.239.11.143\n52.32.122.205\n\nIf for any reason the maintenance is extended, cancelled, or postponed, we will advise you accordingly.\n\nPlease contact support@sinch.com should you require further information or assistance.","created_at":"2026-07-10T08:37:56.476Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-10T08:37:56.476Z","display_at":"2026-07-10T08:37:56.476Z","deliver_notifications":true,"tweet_id":null,"id":"ppj1983zhsc0","incident_id":"kfj4nbjzxrqk","custom_tweet":null,"affected_components":[{"code":"1wpqdn8jgpqc","name":"Messaging APIs - SMPP - US","old_status":"operational","new_status":"operational"},{"code":"7k0wpsf4tlvz","name":"Messaging APIs - HTTP - US","old_status":"operational","new_status":"operational"},{"code":"685p4ctn8kcc","name":"Lookup API Endpoints - ENUM US","old_status":"operational","new_status":"operational"},{"code":"g4872vlkwhf7","name":"Lookup API Endpoints - HTTP US","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"SMPP - US","created_at":"2019-02-12T18:13:46.991Z","updated_at":"2026-10-26T02:32:12.241Z","position":1,"description":"us7.smpp.api.sinch.com / us1.smpp.api.sinch.com","showcase":false,"start_date":null,"id":"1wpqdn8jgpqc","page_id":"zmjhsbqtpgpb","group_id":"tw460b98wpdf"},{"status":"operational","name":"ENUM US","created_at":"2019-10-09T14:09:40.764Z","updated_at":"2026-10-26T02:32:12.263Z","position":5,"description":"enum-us2.clxcommunications.com / enum-us3.clxcommunications.com","showcase":false,"start_date":null,"id":"685p4ctn8kcc","page_id":"zmjhsbqtpgpb","group_id":"qkfs6z7c07c2"},{"status":"operational","name":"HTTP - US","created_at":"2019-02-12T18:19:58.491Z","updated_at":"2026-10-26T02:32:12.281Z","position":6,"description":"us7.httpsms.api.sinch.com / us1.httpsms.api.sinch.com","showcase":false,"start_date":null,"id":"7k0wpsf4tlvz","page_id":"zmjhsbqtpgpb","group_id":"tw460b98wpdf"},{"status":"operational","name":"HTTP US","created_at":"2019-10-09T14:10:38.178Z","updated_at":"2026-10-26T02:32:12.298Z","position":6,"description":"us7.httplookup.api.sinch.com / us3.httplookup.api.sinch.com / us1.httplookup.api.sinch.com","showcase":false,"start_date":null,"id":"g4872vlkwhf7","page_id":"zmjhsbqtpgpb","group_id":"qkfs6z7c07c2"}]},{"name":"DI SMS 365 (SMSX) | Operator Services | Application, Database and System Maintenance || PCR Number #PCRSDI-12386","status":"scheduled","created_at":"2026-10-21T15:19:42.947Z","updated_at":"2026-10-21T15:19:43.038Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/jy8hslmhjr3b","scheduled_for":"2026-12-07T05:00:00.000Z","scheduled_until":"2026-12-07T10:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-10-21T15:19:42.937Z","reminder_intervals":null,"id":"blwt01yth2fb","page_id":"zmjhsbqtpgpb","incident_updates":[{"status":"scheduled","body":"Services :: DI SMS 365 (SMSX) \nPCR Number :: PCRSDI-12386\n \nStart Date and Time (GMT):: 7th December 2026 05:00 Hrs. \nEnd Date and Time (GMT):: 7th December 2026 10:00 Hrs. \n \nImpact \nMobile Terminating (MT) Traffic : Potential latency\nMobile Originated (MO) Traffic : Potential latency\nDR Notification : No Impact \nReport Manager Access : No Impact\nReport Manager Statistics : No Impact \n \nDescription: \nDigital Interconnect has scheduled a planned maintenance to carry out activities on the internal application and systems.  \nReport Manager may experience several slowdowns up to 1 minute and delayed up to 1 minute data in reports. \n \nIf you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.","created_at":"2026-10-21T15:19:43.036Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-21T15:19:43.036Z","display_at":"2026-10-21T15:19:43.036Z","deliver_notifications":true,"tweet_id":null,"id":"6yb4pvrqszgl","incident_id":"blwt01yth2fb","custom_tweet":null,"affected_components":[{"code":"39xy7pc36wcp","name":"Sinch DI Services - SMS 365 Operator RoW","old_status":"operational","new_status":"operational"},{"code":"8tjh4l4l6qh4","name":"Sinch DI Services - SMS 365 Operator US","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"under_maintenance","name":"SMS 365 Operator RoW","created_at":"2021-03-09T07:52:14.497Z","updated_at":"2026-11-12T07:00:07.521Z","position":5,"description":"Component for Rest of World destinations","showcase":false,"start_date":"2021-03-09T00:00:00.000Z","id":"39xy7pc36wcp","page_id":"zmjhsbqtpgpb","group_id":"q3n35scgsy4y"},{"status":"under_maintenance","name":"SMS 365 Operator US","created_at":"2023-06-15T11:58:41.191Z","updated_at":"2026-11-12T07:00:08.002Z","position":6,"description":"Component for US destinations","showcase":false,"start_date":"2023-06-15T00:00:00.000Z","id":"8tjh4l4l6qh4","page_id":"zmjhsbqtpgpb","group_id":"q3n35scgsy4y"}]},{"name":"DI SMS 365 (SMSX) | Operator Services | Application, Database and System Maintenance || PCR Number #PCRSDI-12387","status":"scheduled","created_at":"2026-10-21T15:20:41.118Z","updated_at":"2026-10-21T15:20:41.229Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/n4w22fm582ry","scheduled_for":"2026-12-08T05:00:00.000Z","scheduled_until":"2026-12-08T10:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-10-21T15:20:41.105Z","reminder_intervals":null,"id":"jh86sqtyfrk2","page_id":"zmjhsbqtpgpb","incident_updates":[{"status":"scheduled","body":"Services :: DI SMS 365 (SMSX) \nPCR Number :: PCRSDI-12387\n \nStart Date and Time (GMT):: 8th December 2026 05:00 Hrs. \nEnd Date and Time (GMT):: 8th December 2026 10:00 Hrs. \n \nImpact \nMobile Terminating (MT) Traffic : Potential latency\nMobile Originated (MO) Traffic : Potential latency\nDR Notification : No Impact \nReport Manager Access : No Impact\nReport Manager Statistics : No Impact \n \nDescription: \nDigital Interconnect has scheduled a planned maintenance to carry out activities on the internal application and systems.  \nReport Manager may experience several slowdowns up to 1 minute and delayed up to 1 minute data in reports. \n \nIf you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.","created_at":"2026-10-21T15:20:41.226Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-21T15:20:41.226Z","display_at":"2026-10-21T15:20:41.226Z","deliver_notifications":true,"tweet_id":null,"id":"ykmfwy2h0wh7","incident_id":"jh86sqtyfrk2","custom_tweet":null,"affected_components":[{"code":"39xy7pc36wcp","name":"Sinch DI Services - 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SMPP - CA","old_status":"under_maintenance","new_status":"operational"},{"code":"q2v6n11c2d7j","name":"Messaging APIs - MMS - CA","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-11-12T07:01:16.750Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-12T07:01:16.750Z","display_at":"2026-11-12T07:01:16.750Z","deliver_notifications":false,"tweet_id":null,"id":"pvntrdnhdbjz","incident_id":"l0y8k8mq10mt","custom_tweet":null,"affected_components":[{"code":"z4t97cbgv81y","name":"Messaging APIs - SMPP - CA","old_status":"operational","new_status":"under_maintenance"},{"code":"q2v6n11c2d7j","name":"Messaging APIs - MMS - CA","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"We are reaching out to inform you that a maintenance will be performed on our CA1 network and security infrastructure during the scheduled time window below.\n\nType: Network Maintenance\nAffected Site: CA1\n\nMaintenance Start Time: 2026-11-12 07:00 UTC\nMaintenance End Time: 2026-11-12 08:00 UTC\n\nImpact: Approximately 5-10 minutes of service-impact on the specified components.\n\nIf for any reason the maintenance is extended or cancelled we will advise you accordingly.\nPlease contact support@sinch.com should you require further information or assistance.","created_at":"2026-10-29T18:53:57.296Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-29T18:53:57.296Z","display_at":"2026-10-29T18:53:57.296Z","deliver_notifications":true,"tweet_id":null,"id":"0xnk8v8xth6q","incident_id":"l0y8k8mq10mt","custom_tweet":null,"affected_components":[{"code":"z4t97cbgv81y","name":"Messaging APIs - SMPP - CA","old_status":"operational","new_status":"operational"},{"code":"q2v6n11c2d7j","name":"Messaging APIs - MMS - CA","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"SMPP - CA","created_at":"2020-01-08T09:34:56.048Z","updated_at":"2026-11-12T08:03:07.261Z","position":4,"description":"ca1-1.smpp.api.sinch.com / ca1-2.smpp.api.sinch.com","showcase":false,"start_date":null,"id":"z4t97cbgv81y","page_id":"zmjhsbqtpgpb","group_id":"tw460b98wpdf"},{"status":"operational","name":"MMS - CA","created_at":"2025-02-20T15:32:16.742Z","updated_at":"2026-11-12T08:03:07.322Z","position":18,"description":null,"showcase":false,"start_date":"2025-02-20T00:00:00.000Z","id":"q2v6n11c2d7j","page_id":"zmjhsbqtpgpb","group_id":"tw460b98wpdf"}]},{"name":"Planned Maintenance Notification – Sinch EU Central RTCx Network Infrastructure","status":"completed","created_at":"2026-10-29T18:22:59.879Z","updated_at":"2026-11-12T08:02:07.647Z","monitoring_at":null,"resolved_at":"2026-11-12T08:02:07.600Z","impact":"maintenance","shortlink":"https://stspg.io/rvtlgg3f0q1h","scheduled_for":"2026-11-12T06:00:00.000Z","scheduled_until":"2026-11-12T08:00:00.000Z","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-10-29T18:22:59.866Z","reminder_intervals":null,"id":"ndhy5rq2pfsj","page_id":"zmjhsbqtpgpb","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-11-12T08:02:07.600Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-12T08:02:07.600Z","display_at":"2026-11-12T08:02:07.600Z","deliver_notifications":false,"tweet_id":null,"id":"yksx6g92crlr","incident_id":"ndhy5rq2pfsj","custom_tweet":null,"affected_components":[{"code":"r21p3hfsjgw7","name":"Voice - Video Calling","old_status":"under_maintenance","new_status":"operational"},{"code":"vbvy10jzflw6","name":"Messaging APIs - RCS - EU","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-11-12T06:00:09.212Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-12T06:00:09.212Z","display_at":"2026-11-12T06:00:09.212Z","deliver_notifications":false,"tweet_id":null,"id":"2lfqwsc84yk9","incident_id":"ndhy5rq2pfsj","custom_tweet":null,"affected_components":[{"code":"r21p3hfsjgw7","name":"Voice - Video Calling","old_status":"operational","new_status":"under_maintenance"},{"code":"vbvy10jzflw6","name":"Messaging APIs - RCS - EU","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"We are reaching out to inform you that a maintenance will be performed on our EU Central RTCx network and security infrastructure during the scheduled time window below.\n\nType: Network Maintenance\nAffected Site: EU\n\nMaintenance Start Time: 2026-11-12 06:00 UTC\nMaintenance End Time: 2026-11-12 08:00 UTC\n\nImpact: Approximately 5-10 minutes of service-impact on the specified components.\n\nIf for any reason the maintenance is extended or cancelled we will advise you accordingly.\nPlease contact support@sinch.com should you require further information or assistance.","created_at":"2026-10-29T18:22:59.971Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-29T18:22:59.971Z","display_at":"2026-10-29T18:22:59.971Z","deliver_notifications":true,"tweet_id":null,"id":"kcyxq1hf6vp7","incident_id":"ndhy5rq2pfsj","custom_tweet":null,"affected_components":[{"code":"r21p3hfsjgw7","name":"Voice - Video Calling","old_status":"operational","new_status":"operational"},{"code":"vbvy10jzflw6","name":"Messaging APIs - RCS - EU","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Video Calling","created_at":"2016-11-30T14:19:20.104Z","updated_at":"2026-11-12T08:02:07.366Z","position":4,"description":null,"showcase":false,"start_date":null,"id":"r21p3hfsjgw7","page_id":"zmjhsbqtpgpb","group_id":"w28v76587yz4"},{"status":"operational","name":"RCS - EU","created_at":"2022-02-22T21:19:02.995Z","updated_at":"2026-11-12T08:02:07.424Z","position":20,"description":null,"showcase":false,"start_date":"2022-02-22T00:00:00.000Z","id":"vbvy10jzflw6","page_id":"zmjhsbqtpgpb","group_id":"tw460b98wpdf"}]},{"name":"External Maintenance - Toll-Free Number Provider","status":"completed","created_at":"2026-10-21T04:08:01.942Z","updated_at":"2026-11-12T08:01:09.732Z","monitoring_at":null,"resolved_at":"2026-11-12T08:01:09.532Z","impact":"maintenance","shortlink":"https://stspg.io/q84yvb9xznsp","scheduled_for":"2026-11-12T04:00:00.000Z","scheduled_until":"2026-11-12T08:00:00.000Z","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-10-21T04:08:01.928Z","reminder_intervals":null,"id":"b7jnr29qkjn1","page_id":"zmjhsbqtpgpb","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-11-12T08:01:09.532Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-12T08:01:09.532Z","display_at":"2026-11-12T08:01:09.532Z","deliver_notifications":false,"tweet_id":null,"id":"6r3c52gjp8fx","incident_id":"b7jnr29qkjn1","custom_tweet":null,"affected_components":[{"code":"6kpv4jrgxd41","name":"External Connectivity - SMS - CA - Toll Free","old_status":"under_maintenance","new_status":"operational"},{"code":"f1zb23x8k2xr","name":"External Connectivity - SMS - US - Toll Free","old_status":"under_maintenance","new_status":"operational"},{"code":"cml2fmrrkx8g","name":"External Connectivity - MMS - US - Toll Free","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-11-12T04:00:09.312Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-12T04:00:09.312Z","display_at":"2026-11-12T04:00:09.312Z","deliver_notifications":false,"tweet_id":null,"id":"y1t454xx8n9c","incident_id":"b7jnr29qkjn1","custom_tweet":null,"affected_components":[{"code":"6kpv4jrgxd41","name":"External Connectivity - SMS - CA - Toll Free","old_status":"operational","new_status":"under_maintenance"},{"code":"f1zb23x8k2xr","name":"External Connectivity - SMS - US - Toll Free","old_status":"operational","new_status":"under_maintenance"},{"code":"cml2fmrrkx8g","name":"External Connectivity - MMS - US - Toll Free","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Our Toll-Free number provider has scheduled a maintenance.\n\nImpact SMS: Clients may experience delayed or failed Toll Free MT/MO traffic towards the United States and Canada.\nImpact MMS: Clients may experience delayed or failed Toll Free MT/MO traffic towards the United States.\n\nMaintenance start time: 2026-11-12 04:00 UTC\nMaintenance end time: 2026-11-12 08:00 UTC","created_at":"2026-10-21T04:08:02.049Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-21T04:08:02.049Z","display_at":"2026-10-21T04:08:02.049Z","deliver_notifications":true,"tweet_id":null,"id":"x63pky4zlnw9","incident_id":"b7jnr29qkjn1","custom_tweet":null,"affected_components":[{"code":"6kpv4jrgxd41","name":"External Connectivity - SMS - CA - Toll Free","old_status":"operational","new_status":"operational"},{"code":"f1zb23x8k2xr","name":"External Connectivity - SMS - US - Toll Free","old_status":"operational","new_status":"operational"},{"code":"cml2fmrrkx8g","name":"External Connectivity - MMS - US - Toll Free","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"SMS - CA - Toll Free","created_at":"2019-10-29T14:46:58.927Z","updated_at":"2026-11-12T08:01:07.646Z","position":6,"description":"Delivery to/from Canada using Toll Free numbers","showcase":false,"start_date":null,"id":"6kpv4jrgxd41","page_id":"zmjhsbqtpgpb","group_id":"9xrd8zscf8tw"},{"status":"operational","name":"SMS - US - Toll Free","created_at":"2019-10-29T14:47:20.999Z","updated_at":"2026-11-12T08:01:08.141Z","position":9,"description":"Delivery to/from United States using Toll Free numbers","showcase":false,"start_date":null,"id":"f1zb23x8k2xr","page_id":"zmjhsbqtpgpb","group_id":"9xrd8zscf8tw"},{"status":"operational","name":"MMS - US - Toll Free","created_at":"2019-12-10T08:13:21.817Z","updated_at":"2026-11-12T08:01:09.136Z","position":12,"description":"MMS Delivery to United States using Toll Free numbers","showcase":false,"start_date":null,"id":"cml2fmrrkx8g","page_id":"zmjhsbqtpgpb","group_id":"9xrd8zscf8tw"}]},{"name":"Planned Maintenance - Conversation API","status":"in_progress","created_at":"2026-10-29T16:50:37.963Z","updated_at":"2026-11-12T08:00:08.425Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/yqg7mtn80q6m","scheduled_for":"2026-11-12T08:00:00.000Z","scheduled_until":"2026-11-12T10:00:00.000Z","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-10-29T16:50:37.953Z","reminder_intervals":null,"id":"2l745y8rymwt","page_id":"zmjhsbqtpgpb","incident_updates":[{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-11-12T08:00:08.395Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-12T08:00:08.395Z","display_at":"2026-11-12T08:00:08.395Z","deliver_notifications":false,"tweet_id":null,"id":"1fb7jd3mnrbg","incident_id":"2l745y8rymwt","custom_tweet":null,"affected_components":[{"code":"zsp8fllty94v","name":"Conversation API - Core","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Dear Client,\n\nWe are writing to inform you that as part of our continuous efforts to improve the performance and reliability of our platform, we will be performing a Maintenance of the Conversation API at the time specified below.\n\nType: Maintenance - Conversation API\nStart Time: 2026-11-12 08:00 UTC\nEnd Time: 2026-11-12 10:00 UTC\n\nImpact: Clients may experience delayed delivery and receipt of messages routed via the conversation API during the maintenance window.\n\nWe appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled, we will advise you accordingly.\n\nPlease contact support@sinch.com should you require further information or assistance.\n\nSincerely,\nSinch","created_at":"2026-10-29T16:50:38.071Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-29T16:50:38.071Z","display_at":"2026-10-29T16:50:38.071Z","deliver_notifications":true,"tweet_id":null,"id":"6wcw9fb249ly","incident_id":"2l745y8rymwt","custom_tweet":null,"affected_components":[{"code":"zsp8fllty94v","name":"Conversation API - Core","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"under_maintenance","name":"Core","created_at":"2024-12-16T13:02:38.983Z","updated_at":"2026-11-12T08:00:07.517Z","position":2,"description":"eu.conversation.api.sinch.com","showcase":false,"start_date":"2024-12-16T00:00:00.000Z","id":"zsp8fllty94v","page_id":"zmjhsbqtpgpb","group_id":"zhzsw52q3v93"}]},{"name":"DI SMS 365 (SMSx) | Operator Services | Application Maintenance | PCR Number #PCRSDI-12408","status":"in_progress","created_at":"2026-11-06T19:58:27.879Z","updated_at":"2026-11-12T07:03:12.551Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/68t3dqlyg7b8","scheduled_for":"2026-11-12T07:00:00.000Z","scheduled_until":"2026-11-12T11:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-11-12T06:00:58.002Z","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-11-06T19:58:27.860Z","reminder_intervals":null,"id":"7v021dbg736v","page_id":"zmjhsbqtpgpb","incident_updates":[{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-11-12T07:03:12.456Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-12T07:03:12.456Z","display_at":"2026-11-12T07:03:12.456Z","deliver_notifications":true,"tweet_id":null,"id":"kcszj3v2r67d","incident_id":"7v021dbg736v","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-11-12T06:00:57.008Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-12T06:00:57.008Z","display_at":"2026-11-12T06:00:57.008Z","deliver_notifications":true,"tweet_id":null,"id":"zqdh4gpmg3pg","incident_id":"7v021dbg736v","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Services :: DI SMS 365 (SMSx)\nPCR Number :: PCRSDI-12408\n \nStart Date and Time (GMT):: 12th November 2026 07:00 Hrs. \nEnd Date and Time (GMT):: 12th November 2026 11:00 Hrs. \n \nImpact: \nMobile Terminating (MT) Traffic: Potential Latency\nMobile Originated (MO) Traffic: Potential Latency \nDR Notification: Potential Latency\n\nDescription: \nDigital Interconnect has scheduled a planned maintenance to carry out activities on the internal applications. \n \nIf you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select 'support' from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.","created_at":"2026-11-06T19:58:28.151Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-06T19:58:28.151Z","display_at":"2026-11-06T19:58:28.151Z","deliver_notifications":true,"tweet_id":null,"id":"r7w4cy7460rt","incident_id":"7v021dbg736v","custom_tweet":null,"affected_components":[{"code":"39xy7pc36wcp","name":"Sinch DI Services - SMS 365 Operator RoW","old_status":"operational","new_status":"operational"},{"code":"8tjh4l4l6qh4","name":"Sinch DI Services - SMS 365 Operator US","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"under_maintenance","name":"SMS 365 Operator RoW","created_at":"2021-03-09T07:52:14.497Z","updated_at":"2026-11-12T07:00:07.521Z","position":5,"description":"Component for Rest of World destinations","showcase":false,"start_date":"2021-03-09T00:00:00.000Z","id":"39xy7pc36wcp","page_id":"zmjhsbqtpgpb","group_id":"q3n35scgsy4y"},{"status":"under_maintenance","name":"SMS 365 Operator US","created_at":"2023-06-15T11:58:41.191Z","updated_at":"2026-11-12T07:00:08.002Z","position":6,"description":"Component for US destinations","showcase":false,"start_date":"2023-06-15T00:00:00.000Z","id":"8tjh4l4l6qh4","page_id":"zmjhsbqtpgpb","group_id":"q3n35scgsy4y"}]},{"name":"DI SMS 365 (SMSx) | Operator Services | Network Maintenance | PCR Number #PCRSDI-12433","status":"in_progress","created_at":"2026-11-06T19:52:21.009Z","updated_at":"2026-11-12T07:02:07.218Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/ftsvzt7sp94h","scheduled_for":"2026-11-12T07:00:00.000Z","scheduled_until":"2026-11-12T11:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-11-12T06:00:56.290Z","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-11-06T19:52:20.994Z","reminder_intervals":null,"id":"rm7890ldgddw","page_id":"zmjhsbqtpgpb","incident_updates":[{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-11-12T07:02:07.214Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-12T07:02:07.214Z","display_at":"2026-11-12T07:02:07.214Z","deliver_notifications":true,"tweet_id":null,"id":"65188hqswbwm","incident_id":"rm7890ldgddw","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-11-12T06:00:55.516Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-12T06:00:55.516Z","display_at":"2026-11-12T06:00:55.516Z","deliver_notifications":true,"tweet_id":null,"id":"8v4l7djqdkdw","incident_id":"rm7890ldgddw","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Services :: DI SMS 365 (SMSx)\nPCR Number :: PCRSDI-12433\n \nStart Date and Time (GMT):: 12th November 2026 07:00 Hrs. \nEnd Date and Time (GMT):: 12th November 2026 11:00 Hrs. \n \nImpact: \nMobile Terminating (MT) Traffic: Potential Latency\nMobile Originated (MO) Traffic: Potential Latency\nDR Notification: Potential Latency\n \nDescription: \nDigital Interconnect has scheduled a planned maintenance to carry out activities on the internal applications. \n \nIf you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select 'support' from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.","created_at":"2026-11-06T19:52:21.117Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-06T19:52:21.117Z","display_at":"2026-11-06T19:52:21.117Z","deliver_notifications":true,"tweet_id":null,"id":"hnfst39f0tll","incident_id":"rm7890ldgddw","custom_tweet":null,"affected_components":[{"code":"39xy7pc36wcp","name":"Sinch DI Services - SMS 365 Operator RoW","old_status":"operational","new_status":"operational"},{"code":"8tjh4l4l6qh4","name":"Sinch DI Services - SMS 365 Operator US","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"under_maintenance","name":"SMS 365 Operator RoW","created_at":"2021-03-09T07:52:14.497Z","updated_at":"2026-11-12T07:00:07.521Z","position":5,"description":"Component for Rest of World destinations","showcase":false,"start_date":"2021-03-09T00:00:00.000Z","id":"39xy7pc36wcp","page_id":"zmjhsbqtpgpb","group_id":"q3n35scgsy4y"},{"status":"under_maintenance","name":"SMS 365 Operator US","created_at":"2023-06-15T11:58:41.191Z","updated_at":"2026-11-12T07:00:08.002Z","position":6,"description":"Component for US destinations","showcase":false,"start_date":"2023-06-15T00:00:00.000Z","id":"8tjh4l4l6qh4","page_id":"zmjhsbqtpgpb","group_id":"q3n35scgsy4y"}]},{"name":"DI SMS 365 (SMSx) | Operator Services | Network Maintenance | PCR Number #PCRSDI-12434","status":"in_progress","created_at":"2026-11-06T19:51:06.944Z","updated_at":"2026-11-12T07:01:07.354Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/wjkz3bx8k4fr","scheduled_for":"2026-11-12T07:00:00.000Z","scheduled_until":"2026-11-12T11:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-11-12T06:00:46.737Z","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-11-06T19:51:06.932Z","reminder_intervals":null,"id":"kk5k00f3fcy0","page_id":"zmjhsbqtpgpb","incident_updates":[{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-11-12T07:01:07.349Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-12T07:01:07.349Z","display_at":"2026-11-12T07:01:07.349Z","deliver_notifications":true,"tweet_id":null,"id":"jhwpk5mlx6gc","incident_id":"kk5k00f3fcy0","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-11-12T06:00:45.651Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-12T06:00:45.651Z","display_at":"2026-11-12T06:00:45.651Z","deliver_notifications":true,"tweet_id":null,"id":"61xsq2wyrmgy","incident_id":"kk5k00f3fcy0","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Services :: DI SMS 365 \nPCR Number :: PCRSDI-12434\n \nStart Date and Time (GMT):: 12th November 2026 07:00 Hrs. \nEnd Date and Time (GMT):: 12th November 2026 11:00 Hrs. \n \nImpact: \nMobile Terminating (MT) Traffic: Potential Latency\nMobile Originated (MO) Traffic: Potential Latency\nDR Notification: Potential Latency\n \nDescription: \nDigital Interconnect has scheduled a planned maintenance to carry out activities on the internal applications. \n \nIf you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select 'support' from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.","created_at":"2026-11-06T19:51:07.132Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-06T19:51:07.132Z","display_at":"2026-11-06T19:51:07.132Z","deliver_notifications":true,"tweet_id":null,"id":"54krkgrqkq7k","incident_id":"kk5k00f3fcy0","custom_tweet":null,"affected_components":[{"code":"39xy7pc36wcp","name":"Sinch DI Services - SMS 365 Operator RoW","old_status":"operational","new_status":"operational"},{"code":"8tjh4l4l6qh4","name":"Sinch DI Services - SMS 365 Operator US","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"under_maintenance","name":"SMS 365 Operator RoW","created_at":"2021-03-09T07:52:14.497Z","updated_at":"2026-11-12T07:00:07.521Z","position":5,"description":"Component for Rest of World destinations","showcase":false,"start_date":"2021-03-09T00:00:00.000Z","id":"39xy7pc36wcp","page_id":"zmjhsbqtpgpb","group_id":"q3n35scgsy4y"},{"status":"under_maintenance","name":"SMS 365 Operator US","created_at":"2023-06-15T11:58:41.191Z","updated_at":"2026-11-12T07:00:08.002Z","position":6,"description":"Component for US destinations","showcase":false,"start_date":"2023-06-15T00:00:00.000Z","id":"8tjh4l4l6qh4","page_id":"zmjhsbqtpgpb","group_id":"q3n35scgsy4y"}]},{"name":"DI SMS 365 (SMSx) | Operator Services | Application, System Maintenance | PCR Number #PCRSDI-12448","status":"in_progress","created_at":"2026-11-06T19:56:59.211Z","updated_at":"2026-11-12T07:00:09.128Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/y4pf9hs5npw4","scheduled_for":"2026-11-12T07:00:00.000Z","scheduled_until":"2026-11-12T11:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-11-12T06:00:48.976Z","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-11-06T19:56:59.197Z","reminder_intervals":null,"id":"hfzvbflgw2vg","page_id":"zmjhsbqtpgpb","incident_updates":[{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-11-12T07:00:09.091Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-12T07:00:09.091Z","display_at":"2026-11-12T07:00:09.091Z","deliver_notifications":true,"tweet_id":null,"id":"404y34pmynqr","incident_id":"hfzvbflgw2vg","custom_tweet":null,"affected_components":[{"code":"39xy7pc36wcp","name":"Sinch DI Services - SMS 365 Operator RoW","old_status":"operational","new_status":"under_maintenance"},{"code":"8tjh4l4l6qh4","name":"Sinch DI Services - SMS 365 Operator US","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-11-12T06:00:48.442Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-12T06:00:48.442Z","display_at":"2026-11-12T06:00:48.442Z","deliver_notifications":true,"tweet_id":null,"id":"1s1k562y0vqy","incident_id":"hfzvbflgw2vg","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Services :: DI SMS 365 (SMSx)\nPCR Number :: PCRSDI-12448\n \nStart Date and Time (GMT):: 12th November 2026 07:00 Hrs. \nEnd Date and Time (GMT):: 12th November 2026 11:00 Hrs. \n \nImpact: \nMobile Terminating (MT) Traffic: Potential Latency\nMobile Originated (MO) Traffic: Potential Latency \nDR Notification: Potential Latency\nReport Manager Access : Impacted. \nReport Manager Statistics : Impacted\n\nDescription: \nDigital Interconnect has scheduled a planned maintenance to carry out activities on the internal applications. \n \nIf you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select 'support' from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.","created_at":"2026-11-06T19:56:59.313Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-06T19:56:59.313Z","display_at":"2026-11-06T19:56:59.313Z","deliver_notifications":true,"tweet_id":null,"id":"1gl03w5fh89w","incident_id":"hfzvbflgw2vg","custom_tweet":null,"affected_components":[{"code":"39xy7pc36wcp","name":"Sinch DI Services - SMS 365 Operator RoW","old_status":"operational","new_status":"operational"},{"code":"8tjh4l4l6qh4","name":"Sinch DI Services - SMS 365 Operator US","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"under_maintenance","name":"SMS 365 Operator RoW","created_at":"2021-03-09T07:52:14.497Z","updated_at":"2026-11-12T07:00:07.521Z","position":5,"description":"Component for Rest of World destinations","showcase":false,"start_date":"2021-03-09T00:00:00.000Z","id":"39xy7pc36wcp","page_id":"zmjhsbqtpgpb","group_id":"q3n35scgsy4y"},{"status":"under_maintenance","name":"SMS 365 Operator US","created_at":"2023-06-15T11:58:41.191Z","updated_at":"2026-11-12T07:00:08.002Z","position":6,"description":"Component for US destinations","showcase":false,"start_date":"2023-06-15T00:00:00.000Z","id":"8tjh4l4l6qh4","page_id":"zmjhsbqtpgpb","group_id":"q3n35scgsy4y"}]},{"name":"External Maintenance - Toll-Free Number Provider","status":"in_progress","created_at":"2026-11-04T07:36:14.250Z","updated_at":"2026-11-12T05:01:07.502Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/lyksqf7dgfjj","scheduled_for":"2026-11-12T05:00:00.000Z","scheduled_until":"2026-11-12T10:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-11-12T04:00:37.797Z","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-11-04T07:36:14.233Z","reminder_intervals":null,"id":"5ct8394zzysl","page_id":"zmjhsbqtpgpb","incident_updates":[{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-11-12T05:01:07.494Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-12T05:01:07.494Z","display_at":"2026-11-12T05:01:07.494Z","deliver_notifications":false,"tweet_id":null,"id":"88x4s377p060","incident_id":"5ct8394zzysl","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-11-12T04:00:37.054Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-12T04:00:37.054Z","display_at":"2026-11-12T04:00:37.054Z","deliver_notifications":true,"tweet_id":null,"id":"vb2v6q1bpbzp","incident_id":"5ct8394zzysl","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Our Toll-Free Number Provider has scheduled a maintenance. \n\nImpact SMS: Clients may experience delayed or failed MT/MO traffic towards the United States and Canada.\n\nImpact MMS: Clients may experience delayed or failed MT/MO traffic towards the United States.\n\nMaintenance start time: 2026-11-12 05:00 UTC\nMaintenance end time: 2026-11-12 10:00 UTC","created_at":"2026-11-04T07:36:14.356Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-04T07:36:14.356Z","display_at":"2026-11-04T07:36:14.356Z","deliver_notifications":true,"tweet_id":null,"id":"cqtvz308py93","incident_id":"5ct8394zzysl","custom_tweet":null,"affected_components":[{"code":"6kpv4jrgxd41","name":"External Connectivity - SMS - CA - Toll Free","old_status":"operational","new_status":"operational"},{"code":"f1zb23x8k2xr","name":"External Connectivity - SMS - US - Toll Free","old_status":"operational","new_status":"operational"},{"code":"cml2fmrrkx8g","name":"External Connectivity - MMS - US - Toll Free","old_status":"under_maintenance","new_status":"under_maintenance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"SMS - CA - Toll Free","created_at":"2019-10-29T14:46:58.927Z","updated_at":"2026-11-12T08:01:07.646Z","position":6,"description":"Delivery to/from Canada using Toll Free numbers","showcase":false,"start_date":null,"id":"6kpv4jrgxd41","page_id":"zmjhsbqtpgpb","group_id":"9xrd8zscf8tw"},{"status":"operational","name":"SMS - US - Toll Free","created_at":"2019-10-29T14:47:20.999Z","updated_at":"2026-11-12T08:01:08.141Z","position":9,"description":"Delivery to/from United States using Toll Free numbers","showcase":false,"start_date":null,"id":"f1zb23x8k2xr","page_id":"zmjhsbqtpgpb","group_id":"9xrd8zscf8tw"},{"status":"operational","name":"MMS - US - Toll Free","created_at":"2019-12-10T08:13:21.817Z","updated_at":"2026-11-12T08:01:09.136Z","position":12,"description":"MMS Delivery to United States using Toll Free numbers","showcase":false,"start_date":null,"id":"cml2fmrrkx8g","page_id":"zmjhsbqtpgpb","group_id":"9xrd8zscf8tw"}]},{"name":"External Maintenance - United States - Verizon","status":"in_progress","created_at":"2026-11-03T16:02:18.114Z","updated_at":"2026-11-12T05:00:11.906Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/vc0gxzljdqj3","scheduled_for":"2026-11-12T05:00:00.000Z","scheduled_until":"2026-11-12T10:00:00.000Z","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-11-03T16:02:18.099Z","reminder_intervals":null,"id":"0865qj8p7wrb","page_id":"zmjhsbqtpgpb","incident_updates":[{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-11-12T05:00:11.900Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-12T05:00:11.900Z","display_at":"2026-11-12T05:00:11.900Z","deliver_notifications":false,"tweet_id":null,"id":"dtlmg07gcyh4","incident_id":"0865qj8p7wrb","custom_tweet":null,"affected_components":[{"code":"yz7sbhvqvtj9","name":"External Connectivity - SMS - US - ShortCode","old_status":"operational","new_status":"under_maintenance"},{"code":"86r06h03w26y","name":"External Connectivity - MMS - US","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Verizon USA has scheduled a maintenance. \n\nImpact SMS: Clients may experience delayed or failed Short Code and 10DLC MT/MO traffic towards Verizon-US\nImpact MMS: Clients may experience delayed or failed Short Code MT/MO traffic towards Verizon-US\n\nMaintenance start time: 2026-11-12 05:00 UTC\nMaintenance end time: 2026-11-12 10:00 UTC","created_at":"2026-11-03T16:02:18.241Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-03T16:02:18.241Z","display_at":"2026-11-03T16:02:18.241Z","deliver_notifications":true,"tweet_id":null,"id":"r6j8sp0dg18l","incident_id":"0865qj8p7wrb","custom_tweet":null,"affected_components":[{"code":"yz7sbhvqvtj9","name":"External Connectivity - SMS - US - ShortCode","old_status":"operational","new_status":"operational"},{"code":"r8n2z1q84r4t","name":"External Connectivity - SMS - US - 10DLC","old_status":"operational","new_status":"operational"},{"code":"86r06h03w26y","name":"External Connectivity - MMS - US","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"under_maintenance","name":"SMS - US - ShortCode","created_at":"2019-06-24T18:24:37.359Z","updated_at":"2026-11-12T05:00:10.798Z","position":8,"description":"Delivery to/from United States using Short Codes","showcase":false,"start_date":null,"id":"yz7sbhvqvtj9","page_id":"zmjhsbqtpgpb","group_id":"9xrd8zscf8tw"},{"status":"under_maintenance","name":"SMS - US - 10DLC","created_at":"2021-03-05T14:07:49.027Z","updated_at":"2026-11-12T04:01:07.448Z","position":10,"description":"Delivery to/from United States using 10DLC numbers","showcase":false,"start_date":"2021-03-05T00:00:00.000Z","id":"r8n2z1q84r4t","page_id":"zmjhsbqtpgpb","group_id":"9xrd8zscf8tw"},{"status":"under_maintenance","name":"MMS - US","created_at":"2019-06-24T18:27:22.747Z","updated_at":"2026-11-12T05:00:11.524Z","position":11,"description":"MMS delivery to United States","showcase":false,"start_date":null,"id":"86r06h03w26y","page_id":"zmjhsbqtpgpb","group_id":"9xrd8zscf8tw"}]}]
}